Our Mission Statement & Values

Our Mission Statement:

Family First is a Christian charity which supports families in Ipswich. Our volunteers visit parents and carers, to listen, support and encourage them to reach their agreed goals. We work with all families regardless of: age, disability, gender or gender reassignment, marriage and civil partnership, pregnancy and maternity race, religion or belief, sex, and sexual orientation.

  • Our aim is for parents and carers to increase their confidence, social support networks and mental and emotional wellbeing.
  • Our vision is to see families that are resilient, thriving, and happy.

Our values are:

Community: we understand and value the power of community. We work as a team with staff and volunteers in partnership with statutory agencies, churches and charities in order to assist and strengthen families.

Equality – We extend God’s unconditional love to everyone. Jesus inspires us to love all who engage with our services.

Inclusivity – We appreciate the uniqueness of each individual. We are committed to working with people with diverse experiences and backgrounds. We aim to match families with volunteers who can truly relate to their challenges.

Hope –We work alongside families to help them set and achieve their own goals offering the hope of a brighter future.

Transformation – Rooted in our Christian faith, we believe in the life-changing power of God’s love. Our ultimate goal is to see lives transformed, reducing family breakdown and increasing resilience to see families thrive.

“I have found an inner peace, acceptance if you like of the challenging life I have been given. I very much look forward to my hour with my volunteer and feel blessed that they have cared enough to help me. I am very thankful that they are just there guiding me out of my darkness.”
Quote from a parent


Our work is supported in a variety of ways by grant funders, individuals and businesses. Our vital work with families in Ipswich is made possible by their practical and financial assistance. We wouldn’t be able to do it without you..

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0300 772 7715

Family First
The Hope Centre
10 St Margaret’s Street
Ipswich, IP4 2AT

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