Parents & Carers

If you find yourself struggling with aspects of parenting, or other areas of your life, you are not alone. Here at Family First we want to support you to work through the challenges you are currently facing.

Our aim is for parents and carers to increase their confidence, social support networks and mental wellbeing.

Our vision is to see families that are resilient, thriving, and happy.

We seek to help you and your family achieve these aims through several different approaches.

Parent mentoring; Our parent mentoring program provides you with up to 12 months worth of support from a trained family volunteer.  You will be assigned an experienced Family Coordinator who will carry out an initial assessment with you to identify the areas that you need support with. You will then be matched with a suitable volunteer. Our volunteers visit parents and carers for up to an hour a week, to listen, support and encourage them to reach their agreed goals. Your Family Coordinator will support the volunteer and carry out regular reviews to make sure the support you are receiving is working for you. The Family Coordinator can also make referrals to other services if required.

Parenting mentoring is for you, we do not work directly with your children although the work we do has an impact upon your children and wider family life.

We are a flexible service and will aim to try to support you through whatever situation you and your family are in. You must live in Ipswich, or the immediate surrounding area, and have at least one child under the age of 18.

The sorts of parents we have supported include the following;

  • Parents who have children with additional needs and/or challenging and/or violent behaviour
  • Parents who are struggling with their own mental health
  • Parents who are lacking in confidence or self esteem
  • Parents who are parenting alone or are isolated from family or friends
  • Parents who have a disability or are experiencing chronic ill health
  • Parents who are in debt or at risk of being made homeless
  • Parents who are experiencing difficulties in their relationship or are going through separation, divorce or grief

We work with all families regardless of gender, age, ethnicity, religion, sexuality or cultural background.

If you feel you would benefit from our parent mentoring service please call 0300 772 7715 to discuss further or request a self-referral form from:

Facebook closed support group; We have a closed Facebook group which is linked to our public Facebook page. Within the closed group we share hints, tips and useful resources and there is also the opportunity to ask questions or offer peer support to other parents. Please follow us on Facebook or join our closed Facebook group for parents and carers.


Our work is supported in a variety of ways by grant funders, individuals and businesses. Our vital work with families in Ipswich is made possible by their practical and financial assistance. We wouldn’t be able to do it without you.

Donate with JustGiving.Pay with Mastercard, Visa, American express, PayPal, Apple Pay or Direct Debit.
Calendar page May 7th
0300 772 7715

Family First
The Hope Centre
10 St Margaret’s Street
Ipswich, IP4 2AT

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